Pre-Order Policy

Our Pre-Order Policy is to the guidelines to when a customer Pre-Orders a Product that has not been released yet.

• All Pre-Orders that have gone through checkout and confirmed are non-refundable. Cancellations are not permitted.
• Pre-Orders meaning that you are placing an order for a reservation of the item that has not been released yet.
• All Pre-Orders product page will include when the Pre-Order will be closed, anything after the closed date will not be fulfilled unless stated "Pre-Order Limited amount".
• All Pre-Orders product page will include when the Pre-Order will be released. This typically means that during around that time period we will receive the product and fulfill it as soon as we can. Keep in mind that is the date provided to us from the manufacturer and distributors, there is possibility of delays to keep that in mind.
• Under the event and a very rare case that the manufacturer, distributor or we cannot fulfill your order you will be immediately be contacted and be issued a full refunded.
• We strongly DO NOT recommend to add Pre-Order products with In-Stock Products. If doing so we have the right to split the orders and customers will be invoiced a separate shipping fee.